At Sakura Finetek we believe that customer support and quality go further than a mere telephone call. Because of our years of expertise and knowledge sharing, we understand your laboratory’s needs, and that your equipment has to remain in excellent working order with maximum uptime. Whether it’s an upgrade, repair or request for support on your equipment, we have a reliable network of application specialists and field service engineers who will lay out and discuss with you all options. To help you find a fast, effective and efficient solution that works well within your laboratory.

Our experienced customer support professionals provide you with not only high-quality installations and support, we also ensure that our detailed certification information and data sheets are easy to access. At Sakura Finetek we have remained diligent about obtaining and keeping our ISO 9001 certification status, proof that our Quality Management System goes above and beyond. It’s our aim to continuously strengthen and improve our company’s structure by providing you with the right documentation, certification information and safety data sheets. Whenever you need them, wherever you are.

Product documentation

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When you invest in Sakura Finetek instruments, you expect quality support, minimal downtime and quick, reliable service which is critical to you, your laboratory and your patients. You can depend on our reliable network of application specialists and field service engineers to help you find a fast, effective and efficient solution. 

Customer Support

Sakura Finetek Europe B.V.
Flemingweg 10A
2408 AV Alphen aan den Rijn
P.O. Box 362
2400 AJ Alphen aan den Rijn
The Netherlands

Tel: +31 (0)88 592 00 00
Fax: +31(0)88 592 00 01

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