At Sakura Finetek we believe that customer support and quality go further than a mere telephone call. Because of our years of expertise and knowledge sharing, we understand your laboratory’s needs, and that your equipment has to remain in excellent working order with maximum uptime. Whether it’s an upgrade, repair or request for support on your equipment, we have a reliable network of application specialists and field service engineers who will lay out and discuss with you all options. To help you find a fast, effective and efficient solution that works well within your laboratory.
Our experienced customer support professionals provide you with not only high-quality installations and support, we also ensure that our detailed certification information and data sheets are easy to access. At Sakura Finetek we have remained diligent about obtaining and keeping our ISO 9001 certification status, proof that our Quality Management System goes above and beyond. It’s our aim to continuously strengthen and improve our company’s structure by providing you with the right documentation, certification information and safety data sheets. Whenever you need them, wherever you are.